Original topic:

Facing gyro sensor issues and camera shoots up side down after Android 13 update

(Topic created on: 01-16-2023 12:24 AM)
566 Views
nibedit
Active Level 1
Options
Galaxy Note
I have been facing gyro sensor issues and camera shoots up side down after Android 13 update. I tested using samsung members. It shows gyro sensor is working properly. However if i test from *#0*#, there is a gyro sensor failure. The camera fails to recognise the direction and always shoots photos and videos in upside down. Can anyone say how to fix the issue?
3 Comments
piyussh07
Expert Level 5
Galaxy Note
I faced the same issue on S21FE5g.
This app will solve the problem, but if it returns after some days,
Try either reseting Or wait for next update to fix it.
0 Likes
cs-member11
Moderator
Moderator
Options
Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We would request you register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

0 Likes