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09-10-2020 07:02 PM in
Galaxy Note
			
				
					
					
						Dear Samsung Administrator, 
	
			
				
		
			
			
			
			
			
			
		
		
		
	
	
	
Am waiting for my EVOUCHER since 25th Aug , I have pre-booked the device and claimed in Samsung Members application , phoned Samsung several times emailed several time till today no response, whats happening with my EVOUCHER?? Will you please respond to email or here ?? 
Awaiting for your response 
					
				
			
			
				
			
			
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11-03-2020 01:27 PM in
Galaxy Note
			
				
					
					
						@Maps_sam07 
Hi am still waiting for the R4000 evoucher for Note 20 series, everytime I contact Samsung am getting different answers , will it be possible for you to track and give me a relevant information regarding the same . Or should I leave this enquires in a conclusion that the promo was just a marketing thing and am not gonna receive anything as promised.
		
		
	
	
	
Hi am still waiting for the R4000 evoucher for Note 20 series, everytime I contact Samsung am getting different answers , will it be possible for you to track and give me a relevant information regarding the same . Or should I leave this enquires in a conclusion that the promo was just a marketing thing and am not gonna receive anything as promised.
			
		
			
	
	
			
				
		
		
			Rinsu53
		
		
		
		
		
		
		
		
	
			
		
		
			
					
		
	
	
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11-24-2020 12:18 PM in
Galaxy Note
			
				
					
					
						@Maps_sam07 
Hi am still waiting for the Evoucher code after 3 months of device been launched , even after several enquires and call still the answer is we have ESCALATED the matter . Even after phoning Samsung and asking for a feedback they don't have any answer , agent said she is gonna ESCALATE the matter internally and will give me a call back once she get a answer and its been more than 2 weeks . Emails has been send with no response at all .
whats the plan of Samsung South Africa all the advertisements are just a gimmick to boost the sales or are these advertising real . Have you ever given any single customer what has been promised ???
I hope atleast i will receive a proper and satisfactory reply from you .
awaiting your reply .
		
		
	
	
	
Hi am still waiting for the Evoucher code after 3 months of device been launched , even after several enquires and call still the answer is we have ESCALATED the matter . Even after phoning Samsung and asking for a feedback they don't have any answer , agent said she is gonna ESCALATE the matter internally and will give me a call back once she get a answer and its been more than 2 weeks . Emails has been send with no response at all .
whats the plan of Samsung South Africa all the advertisements are just a gimmick to boost the sales or are these advertising real . Have you ever given any single customer what has been promised ???
I hope atleast i will receive a proper and satisfactory reply from you .
awaiting your reply .
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