bought note 20 in August still awaiting e voucher

[september2020]

Call 

Email

Help centers 

Wait 2 days 

Escalating 

....

Who helps ?

Bad service 

[Maps_sam07]

Hi september2020 

Please provide your tracking number and IMEI number to check the status on your claim?

[september2020]

24D25MFD4 .... you may use this .... this is a public platform so thats more than enough details to trace my claim. you may send me your email if you would like the imei no.

[maryke · Accepted solution]

also still waiting did send Maps_sam07 also everything still no reply

[september2020]

yes ... they ask questions...provide this...provide that and no response .... let's see if anything changes with their so called assistance

[Maps_sam07]

Hi  september2020 

I am not able to pick up anything with your tracking number, please send your IMEI number to tellus@samsung.com 

[september2020]

ok i did this already
thank u

[Ash577t]

NEVER..... you will claim they will not be able to verify that your phone excist and guess what then NOTHING