Original topic:

Do not update Android 12

(Topic created on: 03-15-2022 11:13 PM)
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kpcool
Active Level 3
Options
Galaxy Note
Updating Andriod 12bis very much buggy. Fast charge detection issue, unable to backup files in secure folder, unlocking in sunlight via fingerprint. N many more. 
5 Comments
WalkieTechie
Expert Level 4
Galaxy Note
Please mention your device.
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kpcool
Active Level 3
Galaxy Note
Note 10 Lite
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WalkieTechie
Expert Level 4
Galaxy Note
Fingerprint sensor issue in sunlight is present in all devices using optical scanner including Note 10 lite. For the other two issue you can try wiping cache partion and repairing apps in recovery mode.
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kpcool
Active Level 3
Galaxy Note
Yes accepted. Other devices works perfect in unlocking in sunlight why in this phone??? Why to wipe cache when I have recently updated my phone to 12. Repairing apps will try it..
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cs_member8
Moderator
Moderator
Options
Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support   

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