Original topic:

Display become green after 1 Oct security patch Note 10 plus

(Topic created on: 12-18-2022 07:41 PM)
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Bhargav15
Active Level 3
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Galaxy Note
After updating security page of 1st October 22 my phone screen become litter green and and while surfing on social media apps & other apps the color of screen is dark green. I was using same wallpaper before updating my phone but recently the pixel of wallpaper has been scattered and it's totally look different.

And eye comfurt shield is OFF.

As you can see in photos that I am not using any themes and wallpaper is 1080p with high pixel.


 So what should I do now?


image
Green screen instead of grey


image
Wallpaper loosing clarity after update


image
Original theme


1 Comment
cs_member8
Moderator
Moderator
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Galaxy Note

Dear Samsung Customer,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue.


Note: Available screens and settings may vary by wireless service provider, software version, and phone model.


Adjust color settings manually
Hmm, something doesn't look quite right. Maybe the color balance is off. We can help you adjust the color settings.

From Settings, tap Display, and then tap Screen mode. Tap Vivid or Natural.

Next, adjust the slider to make the display look cooler or warmer. Tap Advanced settings to manually adjust the screen's color. Please be aware you can only adjust the White balance and Advanced settings while in Vivid mode.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Ask question).

Thank you for writing to us.
Warm Regards,
Samsung Customer Support.

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