Original topic:

Discoloration problem in Note and S series

(Topic created on: 10-12-2020 02:03 PM)
180 Views
PrakharMishra
Active Level 6
Options
Galaxy Note
There will be no update regarding the Discoloration issue that started due to their **bleep** security update.. Even I escalated the matter to CEO level but they are saying only solution is go for display change....I send them screenshots of those community members who are facing the same issue...Neither they are accepting their mistake nor providing any solution....Check the mail I received from their side...

image


12 Comments
Galaxy Note
Wow sahi natak hai, pahle update deke Display main tint do, fir 16k mango theek karne ke.

Bro goto consumer forum if your can sue those **bleep**$.
Rickrolld
Expert Level 2
Galaxy Note
Are wo display change bhi nahi karenge bas discolouration problem software mein solve karke de denge
NoteFun
Active Level 7
Galaxy Note
@RioYT, To check this always ask for your repaired part back, as samsung can keep the pairs only when product is under warranty, So you can ask for your replaced part too...
Dilli
Expert Level 5
Galaxy Note
For tint issue Samsung will only tell you to replace . And this issue is caused by Samsung
Samsung_Support3
Moderator
Moderator
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Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!


We apologies for your inconvenience. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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ZaynM23
Active Level 4
Galaxy Note
bro did you find any solution ? they're pushing everyone for a display replacement its a scam
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PrakharMishra
Active Level 6
Galaxy Note
no bro not yet ... I have been told by National consumer helpline to wait as they have escalated the issue...
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ZaynM23
Active Level 4
Galaxy Note
okay i guess even i will lodge a complaint there since samsung will mostly ask me to replace display are there any charges for NCH ?
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PrakharMishra
Active Level 6
Galaxy Note
Bro that is absolutely free...Download the app from playstore and u can file complaint with some screenshots...
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