Defect of Fingerprint Sensor in Samsung M11.

[Abhik96]

I have found that the Finger Print Sensor is Not Working while Charging...it Can Not Detect my Fingerprint.
But for the other time it works finely.

What kind of problem is this?

What I do now?

[Samsung_Support3]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned steps to resolve the issue:

* To improve recognition performance, register fingerprints of the hand used most often to perform tasks on the device.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support