Original topic:

Custom notification sound option vanished on Note 20

(Topic created on: 02-28-2022 08:59 PM)
109 Views
ShreyMehta
Active Level 2
Options
Galaxy Note
Hi, since the last few days..the option to set custom notifications has vanished in the settings section...and the device has automatically set the notification to a default sound. Can someone help? I have rebooted, cleared cache off all apps and even reset all settings but to no avail. 
1 Comment
cs-member13
Expert Level 4
Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.  

Warm Regards, 
Samsung Customer Support   

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