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06-14-2024 10:26 PM (Last edited 06-14-2024 10:30 PM ) in
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06-14-2024 10:56 PM in
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06-15-2024 08:38 AM in
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06-14-2024 10:57 PM in
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06-15-2024 08:40 AM in
Galaxy NoteDear Samsung Member,
Greetings from Samsung Customer Support!
As per your query, we would request you to kindly perform the following steps to resolve your issue.
Disable Auto Blocker: Settings> Security and Privacy> Auto Blocker> Then turn it Off.
Clear app cache through Device care:
Settings > Device care > Storage > CLEAN NOW.
Reset the device Settings: Settings > General Management > Reset settings>Reset all settings to their default.
In case the issue still occurs, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
Warm Regards,
Samsung Customer Support
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06-15-2024 08:48 AM in
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06-15-2024 08:58 AM in
Galaxy Note