Original topic:

Clear View Cover Notification problems

(Topic created on: 09-28-2020 02:55 PM)
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ApurvSahay
Active Level 1
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Galaxy Note
So , i have been using the Note 20 ultra for 1 month now and i also bought the clear view cover with it.
1 big problem is that even after you set AOD to always on , still when the clear view cover is closed you can only see the date , time and battery information and the notification icons are displayed only when you press the power button or open the cover. There is no way to know that which app has sent the notification without opening the cover or pressing the power button. Hope this problem is fixed soon.
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5 Comments
Dilli
Expert Level 5
Galaxy Note
you have go to lock screen settings and turn notification toggle on.
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ApurvSahay
Active Level 1
Galaxy Note
It's already turned on. I think you didn't get what my problem is. When the clear view cover is closed ,the behavior should be same like AOD , where we can see the clock , battery info and all the notification icons all are visible for all the time .But with clear view cover closed, we can't see the notification icons always , we can only see them when we press the power button or the clear view cover is opened.
This problem is present for very long now and it's very annoying.
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Dilli
Expert Level 5
Galaxy Note
Thats how it is made to work
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Samsung_Support3
Moderator
Moderator
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Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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ApurvSahay
Active Level 1
Galaxy Note
Update - The issue has been resolved in Android 11
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