Original topic:

Camera App Bug

(Topic created on: 06-17-2022 08:36 AM)
760 Views
Babayaga575
Active Level 7
Options
Galaxy Note
There is a grey shade in the camera app of my galaxy note 10 plus
Whenever I take pictures/videos it has a grey shade all over
If I remaster the pictures I took then it will be good.
I tried Reset settings in camera app
Tried even Resetting my phone
Still it isnt fixed.
Sometimes I get the message to clean your lenses for a better image or something
Even on my front camera too it has the same issue.
And, If anyone has galaxy note 10 plus, can you please share the version number of your camera application?

17 Comments
Ab_Heartsy
Expert Level 3
Galaxy Note
Yes take the picture of the problematic device with another phn n post it here by clicking reply button..any other users might help you identify it 😊👍🏼
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Babayaga575
Active Level 7
Galaxy Note
In the first pic camera app is fully opened and it has the grey shade
In the 2nd pic camera app is not fully opened as I am holding my finger to open recent apps and it doesnt have the grey shade.IMG-20220618-WA0015_35738_1655538377.jpgIMG-20220618-WA0016_35741_1655538379.jpg
Ab_Heartsy
Expert Level 3
Galaxy Note
Are u saying the grey kinda shades at the edge of the screen like I pointed out using red arrows? Screenshot_20220618-173044_Samsung Members_28928_1655553738.jpg
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Babayaga575
Active Level 7
Galaxy Note
No thats the edge screen
Look at both the pictures what are the differences
I can't complain you bcoz in the pictures its barely visible
But still the first image has a grey shade throughout the screen
Look at the 0 key
1st pic its shaded and 2nd pic its perfect
Sid_Karna
Expert Level 5
Galaxy Note
Both captured using different phones? If not, how the 2nd pic is without issues, bro?
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Babayaga575
Active Level 7
Galaxy Note
Because in the 2nd image you can see I am going to open recents menu and just holding instead of lifting my finger off
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Ab_Heartsy
Expert Level 3
Galaxy Note
Yes u r right, whatever it is, is barely visible to me looking via my phones display.
Only you've proper visibility to the issue, so my best suggestion is to get it checked by a service centre staff or any other mobile repair shops near you.
Manual face to face check is needed in this case. 🤗 👍🏼
Babayaga575
Active Level 7
Galaxy Note
Yeah ;)
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