Original topic:

Burn-in Issues

(Topic created on: 08-14-2020 06:37 PM)
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GirishMPanjwani
Beginner Level 2
Options
Galaxy Note
Can't imagine when I purchased a mobile worth about 70k that I would have to deal with such screen burn-in issues. Is there no value for our money we are spending on our mobile phones? I have been using Samsung phones for over 15 years now & this is the first time I've come across such an issue. My money just went down the drain. 
10 Comments
Anonymous
Not applicable
Galaxy Note
true brother send feedback to samsung via this app
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Anonymous
Not applicable
Galaxy Note
sir , super amoled display or amoled display can get display burn in issue faster by this process 👉 if someone stick to any particular game or apps for hour and hours brightness over 50% ,if someone use brighter wallpaper, playing game like pubg or other for continuous 6 to 8 hours ( players stuck just beneath display ghost images form ) etc ... and if display burn in issue get in s amoled then only solution is to change the display none of the tricks or tips will helpful( Note..display burn in issue specially noticed other case in either status bar or navigation bar or keyboard) ... please visit the service center and change the display from them ....if it's within warranty period then it's absolutely free of cost otherwise they will charge display + battery cost because new display interfare with old battery 🔋 i suffered 2 times
Anonymous
Not applicable
Galaxy Note
to overcome this use minimum brightness, use dark type wallpaper, turn blue light filter atleast for 5 minutes a day ,don't stick on particular app or games for hour ,try to close once then restart it again ..try to use colour Screensaver when charging. try to set new navigation gesture from Samsung.. change wallpaper once in a week
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Anonymous
Not applicable
Galaxy Note
sir ,if I am able to answer you then please accept my solution by clicking 3 dots on my comments 🙂🙂
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GirishMPanjwani
Beginner Level 2
Galaxy Note
Dear Sir, I am already aware of why & how does it happen & how to avoid the same. The only thing is I did not expect it to happen in such a costly mobile. Also, these things usually do happen when your warranty has expired, as is the case with me. Anyways, thanks for your response & suggestions.
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Anonymous
Not applicable
Galaxy Note
yes that is the problem...because if poco f1 device is in first place then you can say Samsung is in second position...except those never heard huge amount of display burn in issue in other companies
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Galaxy Note
If ur phone is under warranty kindly change the display as soon as possible
shubh18
Active Level 9
Galaxy Note
I m using s8 plus from d last 2.5 years and 3 months ago I started facing screen burn...I have written to their customer support team...but no solution

Do any one know here how to create a link here regarding same so that all of us facing d problem should sign d petition so that authorities here can listen to us...
This community should be meant for solving our problem and not just sharing , branding and marketing...
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Samsung_Support5
Moderator
Moderator
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Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!


We apologies for your inconvenience. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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