Original topic:

Bug: Note 9, using Spen Navigation bar doesn't work

(Topic created on: 12-23-2019 06:36 PM)
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NuClr
Active Level 8
Options
Galaxy Note
Dear folks,
I think in Beta 4, using Spen the back and navigation opening is not working, seems this s/w portion is broken.

Kindly click it out, if it is working in your's
5 Comments
Ajverma
Active Level 7
Galaxy Note
You have to enable gesture with spen in settings
NuClr
Active Level 8
Galaxy Note
My bad, didn't get that@ first, Thank you bro.🙏
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NuClr
Active Level 8
Galaxy Note
will keep this post, in case someone Ignorant like me can see my ignorance.
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NuClr
Active Level 8
Galaxy Note
Haha, don't get scared bro, this is not a bug Courtesy Ajverma, my ignorance was bliss,
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Samsung_Support6
Moderator
Moderator
Options
Galaxy Note

Hi there,

 

Please follow the below mentioned step in order to resolve the issue:-

>Please disable the S pen gesture (Go to settings>>navigation bar>>block gesture with S pen>>disable it).

>Please reset the S pen once and check the issue (Insert the S Pen into the slot>>settings>>S Pen>> open the Air actions>>Tap on top three dots on right corner>>reset S pen).

For further assistance, register your concern in the Samsung members app (Open Samsung members app>click on “+“icon>send feedback>Error report/ Ask Questions).

 

Regards,

Samsung Members Team

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