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02-08-2020 10:57 PM (Last edited 02-08-2020 10:58 PM ) in
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02-09-2020 08:57 AM (Last edited 02-09-2020 08:57 AM ) in
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02-11-2020 10:47 AM in
Galaxy NoteHi there,
Please follow the below mentioned steps in order to resolve the issue:-
1) Clear the Cache of the camera (setting>>apps>>camera>>storage>>clear data and cache).
2) Perform the reset camera settings (Open camera app> Camera settings >reset setting).
3) Check the Picture size (Camera Capacity) in camera setting (It should be Max according to Camera Capacity) or check by changing the aspect ratio.
4) Turn on/off the Auto flash as per requirement.
For further assistance, register your concern in Samsung members app (click on “+“icon>send feedback>Error report/ Ask Questions).
Regards,
Team Samsung Members