Original topic:

Black screen of death - Galaxy Note 8

(Topic created on: 03-02-2019 06:54 PM)
617 Views
wasee
Active Level 7
Options
Galaxy Note
Hey members,

Something weird happened with my Note 8 today.

I make a call and put down my phone. After a while I noticed the screen was off.

The buttons were not responsive. I cant even pull the battery out.

Then I had to do a battery pull replication (i heard this from a YT video). This is done by holding volume down and power button for 10 seconds.

The phone restarts.

This never happened before the pie update.

Happened to anyone else?
0 Likes
15 Comments
INDIANCYBER
Expert Level 5
Galaxy Note
lekin huwa kya?
0 Likes
wasee
Active Level 7
Galaxy Note
Screen freeze ho gaya. From what I heard in a video, Firmware crash ho jata he
0 Likes
INDIANCYBER
Expert Level 5
Galaxy Note
ab phone chalu hai ya dead

firmware crash mera huwa tha fir mera PHONE ka imei UD gaya tha


fir service centre se teek karwaya free me hogaya
ShivaIsMySoul
Active Level 8
Galaxy Note
Yeah, I too faced this issue once when I was trying to use Bixby Voice suggestions. Screen got freezed displaying complete black and couldn't get out of it. I didn't tried anything tricky it got back to normal after few minutes. Yes Pie version has some issues.
wasee
Active Level 7
Galaxy Note
Yeah the first iterations are always buggy.. but this had me worried coz the phone was not responding to anything.. I hope the future updates make everything smooth
0 Likes
wasee
Active Level 7
Galaxy Note
Ab phone chalu he... Bas force restart karna tha... volume down + power button hold for 10 seconds
0 Likes
ShivaIsMySoul
Active Level 8
Galaxy Note
👍
Anonymuss
Active Level 9
Galaxy Note
might be a bug...should fix in a future software update
wasee
Active Level 7
Galaxy Note
Yes definately...
0 Likes