Original topic:

Bixby not responsive post the latest Bixby update

(Topic created on: 05-09-2018 03:02 PM)
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adarshnair
Beginner Level 4
Options
Galaxy Note
Bixby is not responding to the calls given also device is heating up with moderate usage.
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3 Comments
Techie_Neh
Active Level 2
Galaxy Note
is it?? Thank God I haven’t updated yet,…
I don’t know what's wrong with Samsung Phones after update…Samsung Please work on it…
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admin_
Expert Level 5
Galaxy Note
Thank you for being a part of Samsung community. We apologize for the issue you are facing in the device after the update. Please provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports). Be sure to hit ♡ when you find an answer that works for you.

For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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Ani24T
Active Level 3
Galaxy Note
If you have Kik installed, go to Settings>Apps>Kik>Permissions and turn off the permission for microphone. Your Bixby should work as it is. If you do not have Kik, then figure out which third party app is permitted to use microphone and just turn it off and check whether Bixby is working again or not.
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