Bixby does not recognize voice password

[var1990]

I have changed my voice password 7 times.
But everytime when I try to unlock my phone from voice password,bixby does not recognize it.
Need resolution on this.
This seems to be bug.

[sammobile001]

setup ur voice recognition again in bixby.

[sammobile001]

and it doesn't work in noisy environment

[var1990]

Done all the things.
but still the same issue persists

[sammobile001]

check if update available ??

[sammobile001]

uninstall the update and update it again. that might help

[admin_]

Thank you for being with Samsung and sharing your concern. We would like to offer some troubleshooting steps to overcome the issue:
1) Navigate to Settings >> Apps >> Press on three dots >> Reset App Preferences.
2) Navigate to Settings >> Apps >> Bixby >> Clear data & Clear cache.
3) Check for updates if any available for Bixby.
If the issue still persists, We would request you to provide logs/video by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports) .
Be sure to hit ♡ when you find an answer that works for you.