muthyalu
Beginner Level 2
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02-14-2017 06:58 AM (Last edited 03-15-2019 09:00 PM ) in
Galaxy Note
My Note 4 which is 2 years old gets switched off when the charge gets down just below 15 % . This is happening for the past few weeks only.
once I put it on charge, the screen shows the % from where it got off. what might be the reason ?

once I put it on charge, the screen shows the % from where it got off. what might be the reason ?
3 Comments
Amalj33
Active Level 3
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02-14-2017 07:33 AM in
Galaxy Note
battery need to be replaced. i also faced this issue with my previous s4 after two years.
iprateik
Active Level 5
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02-14-2017 12:17 PM in
Galaxy Note
your battery is just over-used as it's continuously used since 2 years...Battery have maximum charging cycles after that performance decreases...replace your batter soon or it will harm your device
Samsung_India_
Active Level 10
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02-16-2017 11:16 AM in
Galaxy Note
"Thank you for Joining Samsung community. We would recommend taking some troubleshooting steps to further isolate what you may be experiencing.
Find troubleshooting steps on provided link http://www.samsung.com/in/support/skp/faq/1101689"
Find troubleshooting steps on provided link http://www.samsung.com/in/support/skp/faq/1101689"