Original topic:

Battery

(Topic created on: 02-14-2017 06:58 AM)
347 Views
muthyalu
Beginner Level 2
Options
Galaxy Note
My Note 4 which is 2 years old gets switched off when the charge gets down just below 15 % . This is happening for the past few weeks only.
once I put it on charge, the screen shows the % from where it got off. what might be the reason ?62503bf4-c29f-421a-8323-4461869ff7d4.jpg
0ce3f2df-db9f-4240-8c03-cfe97ca1d23b.jpg
0 Likes
3 Comments
Amalj33
Active Level 3
Galaxy Note
battery need to be replaced. i also faced this issue with my previous s4 after two years.
0 Likes
iprateik
Active Level 5
Galaxy Note
your battery is just over-used as it's continuously used since 2 years...Battery have maximum charging cycles after that performance decreases...replace your batter soon or it will harm your device
0 Likes
Samsung_India_
Active Level 10
Galaxy Note
"Thank you for Joining Samsung community. We would recommend taking some troubleshooting steps to further isolate what you may be experiencing.
Find troubleshooting steps on provided link http://www.samsung.com/in/support/skp/faq/1101689"
0 Likes