Original topic:

Battery drain

(Topic created on: 01-03-2020 05:33 PM)
251 Views
NeelB
Active Level 5
Options
Galaxy Note
After the stable Android 10 update with One UI2, the battery on my note 10 plus is draining rapidly. Around 10-12 percent loss overnight on idle state after 6 hrs. Anyone else facing the same?
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9 Comments
sameergupta
Active Level 6
Galaxy Note
Everyone is facing battery issues and i don't think samsung cares about it. They are busy preparing for S10 Lite and Note10 Lite with 4500 mAh batteries. We will have to live with it.
Davi
Active Level 1
Galaxy Note
yes u say true samsung not cares about battery drain problem s10
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thewal
Active Level 2
Galaxy Note
please raise issue on Samsung member with logs team will replay you :smiling-face:
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sameergupta
Active Level 6
Galaxy Note
that is a joke. they have computer generated replies ready. In logs you don't find battery drain issues. you find them when you yourself use the device like a regular user. They haven't worked much on Optimisation. That's why this year they rolled out the update so quickly.
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thewal
Active Level 2
Galaxy Note
i am Software Developer at Samsung we are checking all issues 😊
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AbhishekPuri
Active Level 10
Galaxy Note
yes after update some feature turn on whose don't need you. so firstly uninstall unuseful app after that go to setting and click on the device CARE than click on battery option than click on the 3dot (top on the right side) and click on setting and turn on all option after that come back on device CARE battery option and click on POWER MODE than turn on ADAPTIVE POWER SAVING option and enjoy.

if it is helpful for u than click on the 3dot (top on comment right side) and accept solution
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Astrobeast
Active Level 6
Galaxy Note
hey bro thanks for your tip.
but we pay rs 70000 to 80000 for so limited using of our phone we can busy mi or oneplus phone at low prices with good performance and good battery backup . samsung just don't care after sale service.
AbhishekPuri
Active Level 10
Galaxy Note
than don't uninstall only turn on some option
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Samsung_Support1
Moderator
Moderator
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Galaxy Note

Hi there,

 

To resolve the issue please follow the troubleshooting steps provided in the given link: http://www.samsung.com/in/support/skp/faq/1101689

For further assistance, register your concern in Samsung members app (Open Samsung members app > click on “+“icon > send feedback > Error report/Ask Questions).

 

Regards,

Team Samsung Member

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