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09-05-2020 05:23 PM in
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09-05-2020 05:30 PM in
Galaxy NoteOptimise the device using the device care feature.
• When you are not using the device, turn off the screen by pressing the Side key.
• Activate power saving mode.
• Close unnecessary apps.
• Deactivate the Bluetooth feature when not in use.
• Deactivate auto-syncing of apps that need to be synced.
• Decrease the backlight time.
• Decrease the screen brightness
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09-05-2020 06:17 PM in
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09-06-2020 11:25 AM in
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09-06-2020 11:54 AM in
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09-05-2020 07:18 PM in
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09-06-2020 10:55 AM in
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09-07-2020 09:46 PM in
Galaxy NoteDear Samsung Member,
Greetings from Samsung Customer Support!
To resolve battery issue kindly follow the below step given below:-
- Battery optimization:- Settings > Select Device Maintenance/Device Care>Optimize>Optimize all options like Battery, Storage and Memory
For more information on battery drainage please click on the link below:-
http://www.samsung.com/in/support/skp/faq/1101689
If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question). Kindly send us the screenshot (which apps are consuming most of the battery).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support