Original topic:

Battery Backup

(Topic created on: 03-11-2020 11:52 AM)
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Ayon123
Active Level 1
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Galaxy Note
Guys, I'm facing a problem in my Galaxy Note 9 after updating Android 10. I have noticed that at the last 10% battey percentage(0-10%), I am getting only 5 minutes of SOT(screen on time). But overall 100% battery percentage, I am getting 5.30-6 hours of SOT. If i thik its a battey damage, is it possible to get 5-6 hours SOT with a damage battey? What's the problem?? 
                     
6 Comments
batking33
Active Level 8
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Galaxy Note
same on note 10 plus
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Ayon123
Active Level 1
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Galaxy Note
That's mean it is not a battey damage as you also facing. Is it Samsung software optimization problem??
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Dilli
Expert Level 5
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Galaxy Note
it is the operation system that Samsung has destroyed. Even Google has warned Samsung to stop playing around with their Android OS
Samsung_Support2
Expert Level 3
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Galaxy Note

Hi there,

 

To resolve the issue please follow the troubleshooting steps provided in the given link: http://www.samsung.com/in/support/skp/faq/1101689

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > click on “+“icon > send feedback > error report/ask questions).

 

Regards,

Team Samsung Member

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Anonymous
Not applicable
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Galaxy Note
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Anonymous
Not applicable
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Galaxy Note
Hi please sign the petition for Note 9 series before you loose the oppurtunity to get great features

https://www.change.org/p/change-org-to-get-what-we-deserve?utm_content=cl_sharecopy_21408286_en-GB%3...
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