Original topic:

Battery+ Back Panel issue

(Topic created on: 09-28-2022 12:59 AM)
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rajdeepchand
Active Level 3
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Galaxy Note
7 Comments
ARJUNB
Expert Level 3
Galaxy Note
Wow
How old is this phone. And how come this is opening. Which model is this
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Sid_Karna
Expert Level 5
Galaxy Note
This happens to a lot of models including A52, A52s5g , some older A series phones and the whole s20 series. It's due to poor gluing of the back panel.
rajdeepchand
Active Level 3
Galaxy Note
samsung galaxy note 10,it's exact 3 years old...I bought it at the time of launch
Sid_Karna
Expert Level 5
Galaxy Note
This is the issue of back panel glue. You can get it fixed at a cheap rate.
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harsha69
Active Level 5
Galaxy Note
Iam facing this issue with my s20
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saireddyy
Active Level 7
Galaxy Note
Samsung care charges around 800 to fix glue
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cs_member8
Moderator
Moderator
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Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We request you to kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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