Original topic:

BLUE TINT WITH FLASH PHOTOGRAPHY

(Topic created on: 04-18-2019 02:20 AM)
8185 Views
IamMANU
Active Level 6
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Galaxy Note
I have a Note 9 for the last 8 months. I almost never used flash in my pictures but i did it yesterday.I noticed a blue tint in the side of the pictures!! Its dissapointing as hell!! I factory reseted the phone but the problem stills there!! Any solution?? Im not using any case. Im fed with this . I have replaced my camera 2 time from samsung care still the problem doesnt solve . I Have uploaded the photo for the problem.

This kind of problem is very problematic with flagship device.I m having the nightmare with samsung device first time. Provide me the solution please.


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31 Comments
Samsung_Support3
Moderator
Moderator
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Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* Clear camera lens with microfiber cloth or a cleaning wipe. Gently remove the fingerprint, dirt and dust from the camera lens.

 

* Reset camera settings
Camera > Settings > Reset settings > Reset.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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Peacepixie
Beginner Level 2
Galaxy Note

I’ve done all this and it’s not working.... 

this started when I had my screen replaced. 
not happy with. $1200 phone that I can only use half of the day. 

 

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