Auto Brightness not working

[DrGSingh]

Hello there

I am facing issue on my Galaxy Note 10+

It auto brightness is not working perfectly. Most of the time it remains to lowest setting.

Auto brightness on

Power saving off

Please fix

[Ehsank]

go to settings >apps>click on 3 dot at right top corner>click on show system apps>search in search bar for camera sensor light
then click on it
and go to storage >clear cache and clear data then check

[DrGSingh]

Thanks Ehsank
but there is no such app there

[Ehsank]

and if it is work then please
ACCEPT AS SOLUTION BY CLICKING ON 3DOT AT MY COMMENT

[Ehsank]

see image

[Anonymous]

this not present in note10+ by the way 😛

[Anonymous]

just do one thing......go app settings....search device health service app.....go to storage.....manage storage.....then reset auto brightness option...clear data of all .....restart your device then check ✔

[Ehsank]

😁😁 i didn't saw his handset/series

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

 To resolve "brightness" issue please follow below given steps:

1) Reset the device: -Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.

Tap on Settings>Tap on General Management>Tap on Reset.

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support