Original topic:

Air command not working

(Topic created on: 02-01-2022 03:52 AM)
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chanddugar
Beginner Level 2
Options
Galaxy Note
After updated my software my spen is not working and air command is not responding. Kindly resolve my issue
3 Comments
Galaxy Note
Please check out the link and share your experience here
https://www.samsung.com/us/support/troubleshooting/TSG01001833/

Please click the 3 dots on my post and select accept solution if you feel this is helpful 😊
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Galaxy Note
After software update my note 10+ s pen air action is not working properly.
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cs-member13
Expert Level 4
Galaxy Note

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue.

How to Reset S Pen
Please follow the below steps:

Step1: Navigate to the Apps screen and tap on Settings.
Step2: Tap on Advanced features.
Step3: Tap on S Pen.
Step4: Tap on Air actions.
Step5: Tap on More.
Step6: Tap on Reset S Pen.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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