Original topic:

Air Actions are not working on galaxy note 10

(Topic created on: 12-03-2020 08:54 AM)
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noteloversk
Active Level 3
Options
Galaxy Note
Always it is showing s pen is disconnected. Even reset s pen option also not working. Could any one help me...

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#Spen #Note10
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11 Comments
Galaxy Note
Hey there... You can try the following...

Reset the S Pen. The S pen might have become disconnected from your device. Reconnecting it is a simple fix.

Reboot the phone in Safe Mode. Similar to Safe Mode on a Windows PC, this is a minimal way to boot the phone without apps or other extras getting in the way. It will help you rule out a low-level problem and figure out what's getting in the way. After rebooting your device in Safe Mode, try the S Pen again.

Replace the S Pen. Sometimes the pen is at fault. Samsung sells replacement S Pens, and you can also find S Pens on sites like Amazon. Make sure to buy the correct S Pen for your Galaxy Note version.
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Dilli
Expert Level 5
Galaxy Note
Visit SC to get your s pen checked
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noteloversk
Active Level 3
Galaxy Note
its getting connected to device after removing spen, immediately getting disconnected.. same result in safe mode also
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Samsung_Support3
Moderator
Moderator
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Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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noteloversk
Active Level 3
Galaxy Note
sent...
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Madhumahesh
Active Level 4
Galaxy Note
any resolution found??
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noteloversk
Active Level 3
Galaxy Note
not yet... need to buy a new one
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Madhumahesh
Active Level 4
Galaxy Note
need to buy new - did some one told you?
did you visit service center?
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noteloversk
Active Level 3
Galaxy Note
one more guy fr different post also checked with another s pen and new one worked fine for him and for me as well
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