Original topic:

After update unable to detect the sim card

(Topic created on: 07-29-2020 11:14 AM)
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sam639
Active Level 4
Options
Galaxy Note
After updating my Galaxy Note 8 it unable to detect the sim card. It happen when i update latest security patch on 28-07-2020. Plz guide.
17 Comments
Patz
Active Level 4
Galaxy Note

We already tried everything

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manuj303
Active Level 3
Galaxy Note

Same issue and Samsung has not even acknowledged the issue yet.

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Galaxy Note
check is it showing imei number, ??
Galaxy Note
what may be problem in imei 🤔
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Galaxy Note
yeah suddenly users start facing this issue, after updating suddenly the imei is missing and user start facing this problem, samsung officials also noted this issue hopefully they will resolve it soon,
pavan_h
Active Level 3
Galaxy Note

Guys, I just been to Samsung Service Center in Pune and the Center's engineer confirmed me with the build issue. He told me he spoke to head and a new binary will be rolled out at center by today evening. He asked me to come back that time and take the necessary data backup as the phone will be formatted. There was one more guy who faced the same issue and was with me at the center. What's the update from your respective locations? I am now back on my old Nokia to receive call as do not have a 4G spare handset at home. It seems like a lazy employee from Samsung India rolled out an update without verifying or testing it.

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SameerM84
Active Level 1
Galaxy Note

Hey mate, any positive update from the service center guys ??

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cs_member9
Active Level 7
Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!


We apologies for your inconvenience. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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