Original topic:

About sharing photos via messenger

(Topic created on: 03-23-2020 09:32 AM)
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Modasser
Active Level 3
Options
Galaxy Note
After installing latest update on my note9 i cant share any photos from gallery via messenge. Can any one help me to solve this problem?
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5 Comments
mikmik
Active Level 3
Galaxy Note
i experience same issue on my s8+ after update march security i cant share image from smart select option
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mikmik
Active Level 3
Galaxy Note
i experience same issue on my s8+ after update march security i cant share image from smart select option
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Modasser
Active Level 3
Galaxy Note
i am experiencing same issue also with my note8
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Samsung_specialist
Community Manager
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Galaxy Note

Hey there,

Try to restart the phone. If still the same, please try to clear the cache and data of the gallery. If still the same, please visit the service center and request for software update.

Note: For all of this guides, please ensure to back up the data on your device's gallery.

www.samsung.com/sa/support/servicelocation/

Thank you

 

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Modasser
Active Level 3
Galaxy Note
i did every thing but nothing change.The device already has the latest software....now what can i do?
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