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Original topic:

AKG and OTG not working on SM Note 20 ultra

(Topic created on: 05-10-2023 11:43 PM)
227 Views
MandyZee
Beginner Level 2
Options
Galaxy Note
Hello
Please help, my phone does not detect the akg samsung headsets that came with it and also the otg cable that came with it isn't working, but these items work on other devices, I noticed this after the update. Is there a way to ratify this, cause it keeps saying usb disconnected/connected continuously. 
And yes I have tried developer mode options (debugging, media router etc), cache clearing, factory resetting phone but nothing!!!!!!
6 Comments
outcast1403
Active Level 8
Galaxy Note
Is the akg headsets wireless or is it those type c ones
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MandyZee
Beginner Level 2
Galaxy Note
It is the type c ones
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outcast1403
Active Level 8
Galaxy Note
Have you tried restarting the phone that should work
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MandyZee
Beginner Level 2
Galaxy Note
I have the USB type c headsets samasung app installed and I can't even force stop in app settings, cause this was one of the recommendations....so anything type c doesn't work except for the charging options...which makes me conclude the the type c port us working....this must be a software problem
0 Likes
Santus11
Beginner Level 2
Galaxy Note
Hello. Has your problem been sorted out? I'm experiencing the same problem on my Samsung a73 5g
0 Likes
slimcargo
Beginner Level 2
Galaxy Note
On samsung a12 im having same issue. Also tried all the common alleged fixes nothing works. However on my wifes device the usb c pendrive works perfectly.
0 Likes