After update of recent software, still 5G is not working , fail to understand when it will work . It's been 2 months that 5 G services were launched and still my phone is not equipped for 5G , otherwise when we purchasd this high end model , we were clearly communicated that it's 5G and you would first user to get this services .
Really feeling cheated from Samsung and owing to their launch of S23 , they are delaying the updation...really pathetic and again would say feeling cheated
This refers to your query regarding Samsung Note 20 Ultra related to 5G service. Currently we don't have exact confirmation on the release date for Software update. We are working on the Software update to enable access for standalone 5G services. Schedule will be communicated to you automatically.
We assure you of our best services.
Thank you for writing to us. Warm Regards, Samsung Customer Support.
