5G Not Activate

[Taru1997]

5g is not activating in my galaxy note 20, talked to jio customer, he is also saying that your device is not 5g, please help

[mjx3012]

Jio 5G is available on the n28, n78, and n258 bands.

Your device number is
SM-N981B
Then you have 2 bands 28,78

[Taru1997]

Sir My Device Modal SM-N981U1

[mjx3012]

Your device have this bands
2, 5, 41, 66, 71, 260, 261
SA/NSA/Sub6/mmWave - SM-N981U
But jio not provide 5g in this bands

[Fast_n_Curious]

Bro your device is purchased outside india. Jio5G will not work on it.

[TechiePradhumn]

Bro ye kaise pata chala aapko ki inka phone indian unit nahi hai?

[Fast_n_Curious]

Generally model number me U1 hota tab US ka carrier unlocked rehta

[Taru1997]

yes my device is imported from outside but there is no solution bro

[Fast_n_Curious]

No. Samsung service centre might be able to help you install the indian rom.. but chances are rare.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We would request you register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application>Support>Type your query>Ask a question/Tap an error report>Send)

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support