Original topic:

wifi connection problem

(Topic created on: 09-27-2020 01:51 AM)
320 Views
Alim57
Active Level 1
Options
Galaxy M
I have face a problem to connect wifi in M21 device, it shows that "connected without internet" 
How can I solve this proble? 
Please help.            
8 Comments
Ehsank
Expert Level 5
Galaxy M
Forget all WIFI devices which were connected earlier.
Again turn on WIFI> Scan> and try to connect.

2. Or click on "add network "and try to add manually.
If after all settings if won't work then

 3. Reset network settings (Scroll down notification panel >Settings>General Management>Reset >Reset network settings)
Ehsank
Expert Level 5
Galaxy M
these option will solve your issue and if solved then you can accept as solution by CLICKING on 3DOT at my comment
Alim57
Active Level 1
Galaxy M
I can not solve the problem through this process, still it shows same as before.
Any other solution?
please help me brother.
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Ehsank
Expert Level 5
Galaxy M
this is the way to overcome this wifi issue,in my and so may other case this way resolve the issue, i don't know what happened to your mobile.
by the way you tried all 3 option?
cs-member13
Expert Level 4
Galaxy M

Dear Samsung Member,


Greetings from Samsung Customer Support!


To resolve Wi-Fi issue kindly follow below given step:-


- Forget the Network:-
Go to apps screen > Settings > Connections > Wi-Fi > Wi-Fi network > Tap and hold the Wi-Fi network that you're having trouble with until the menu allows you to select Forget Network.


If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question), along with the screenshot and videos.
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.


Thank you for contacting Samsung.


Warm Regards,
Samsung Customer Support

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yameeyam94
Beginner Level 2
Galaxy M
I have a problem with wifi in f15 5g
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yameeyam94
Beginner Level 2
Galaxy M
It's not working
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yameeyam94
Beginner Level 2
Galaxy M
I have a problem with wifi in f15 5g
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