Original topic:

unknown tracker alerts bug

(Topic created on: 12-20-2024 08:53 AM)
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Anonymous
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Galaxy M
Hello Samsung I found a bug on my phone it is about unknown tracker alerts when I try to search it is not showing but it is available in safety emergency option I think it cause of device stability because my other Samsung phone showing this setting when I search about it please fix it because I recently go to the service center to fix it and it is not fixed which I see so what should I do? can anyone help me.
1 Comment
cs_member10
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We also request you kindly share the log file. Also, share the same video clips for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support