Original topic:

unable to connect wifi calling

(Topic created on: 01-28-2021 07:59 PM)
284 Views
ssss11111
Beginner Level 2
Options
Galaxy M
After updation of my android my wifi calling turns offline immediately although my jio fiber wifi is on. And Now I am unable to call through it. I don't have any solution to this problem.

3 Comments
mechnizmo
Active Level 6
Galaxy M
Wifi Calling is based on the network and not the phone. Currently only Airtel and Jio sim cards support WiFi calling. For any other sim, the option won't work.
Accept solution if you are using a sim other than Jio or Airtel.
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Samsung_Support1
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* Reset Network Settings: Go to apps screen >Settings >General Management >Reset >Reset Network Setting.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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sumitss
Active Level 3
Galaxy M
Same problem with me, did u get any solution?
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