Original topic:

Galaxy M51 issue with call connecting after update of security patch

(Topic created on: 08-23-2023 08:03 AM)
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SethuMD
Active Level 4
Options
Galaxy M
#SamsungGalaxyM51
#Samsung
Using M51 model. After so long time waiting finally Samsung send security patch software. After updating the security patch software. Now the issue is call connecting. Unable to connect call connect. After dialing the number it is go blank and after a while a beep sound came , then after 20 to 25 sec then the call is connecting. Initially though it is service provider issue. But, all possibilities checking and confirm there is an issue with recent update of software.
Why samsung again continue to cheat customers.
A cheater in mobile industry is Samsung. 
3 Comments
Prajapati__Ji
Active Level 3
Galaxy M
Bro, just search M51 in community, and sea how they deploy a security patch update which starts multiple issues and display of almost every M51 starts flickering and then lost its amoled screen. SAMSUNG don't even care for their customers and ignore the issues arised by their faulty update.
cs_member8
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query. Please visit this mentioned link and follow the steps to resolve the Network issue

https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

In case the issue still occurs. Please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link:
https://www.samsung.com/in/support/service-center/

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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SethuMD
Active Level 4
Galaxy M
All the settings are checked, everything is in right place and mode. But network issue still there
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