(solved)Vi (idea) Volte stopped working on my M51 4-5 days ago

[rufus1804]

I have been using the vi (idea sim) with this new phone for about two months. The volte was working fine until  the volte icon from the status bar just dissappeared 4-5 days ago. I have tried re enabling the option of volte, rebooted the phone, re inserted the sim card, still not working. Is anybo3else having this issue? Please help

[AMPK]

why don't you check with Vi as they are updating VoLTE.

[AMPK]

Try This You Need to Type ACTVOLTE and Send It to 12345 .

[rufus1804]

i did that now, but iam afraid that it may get deactivated by that msg cause i was having volte 4-5days ago

[Nick95]

email them again, they will call you back, don't directly call them. Just email them about activation of Volte in M51 along with your phone number.

[rufus1804]

i reached out to them in Twitter, their response was pretty fast. they asked my number and after they registered the complaint . hoping it to fix soon! turns out many ppl are facing these issues

[blcksnta]

i am also having the same issue..i tried callng Vi custmr care and they are saying that our device is not compatible with Vi volte.. **bleep**

[rufus1804]

my issue just got solved just a couple of minutes ago.
today i sent ACTVOLTE to 12345 , but nothing happened, then i went to Twitter and tweeted, their resonse was immediate, they told me to explain the issue and dm my number, i did tht and not when i was using the phone i noticed that volte came back

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

To resolve Volte issue kindly follow the given below step:-

To enable VoLTE:-
Go to Settings > Mobile Data > Mobile Data Options > Enable 4G > Voice & Data.
Android users can enable the VoLTE service.
Go to your phone's Settings > Mobile networks > Turn on VoLTE call

After performing the troubleshooting steps if the issue still persists, kindly get back to us with additional information- Error log File, Video or Screen-shots. This will help us to further investigate and resolve your concern.
Samsung Members > Get Help > Send Feedback > Error Report > Attach Error Log.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[Mansi saxena]

I am facing the same issue regarding my volte Vi no  mobile network. Enabling volte call did not help.