Original topic:

slow motion bug in m31

(Topic created on: 03-06-2021 09:29 PM)
1779 Views
Sundar140
Active Level 3
Options
Galaxy M

There is a problem in slow motion video on My m31 device I bought it on 2020 September im not facing any issue but after a several months the slow motion video is LAGing the video is not playing properly there is lag on every video even when I shoot I outdoor bright condition only the front camera slowmotion working very well but the back camera slowmotion is not working properly 🙁 please fix this software issue... or tell the solution 



Please fix this problem in M series
See this video..the video is not going properly... there is lot of lag in this video


7 Comments
Galaxy M
Shame on Samsung. Even after one year this problem is not solved.
Sundar140
Active Level 3
Galaxy M
do u have the same problem
0 Likes
Samsung_Support1
Moderator
Moderator
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Galaxy M

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* Clear camera application data.
Settings >Apps >Camera >Storage >Clear Data.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes
ShinoyGeorge
Beginner Level 2
Galaxy M
No change after clearing data.
XPENDABLE
Beginner Level 2
Galaxy M

All those steps are done many times ND u guys just tell jugaad steps which everyone knows... just worn using ur brains and fix it. 

Ahad21
Active Level 1
Galaxy M
Hello Guy's, my suggestion is to use use selfie slow mo it's better then the back camera's slow mo
Galaxy M

In my galaxy a10 there has no slow motion option please solve this problem...?