security app not working

[AMPK]

When you open security app it opens but it freezes. You cannot scroll  or operate any option. But all other apps works normally. 

This happened twice in this week. 

Anybody had this problem.

what may be the reason. 

[AMPK]

Any solution please

[Samsung_Support3]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned steps to resolve the issue:

1. Check app cache:-
Clear cache memory of a particular application : Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[AMPK]

Thanks for the reply.

[AMPK]

setting app has no catch cleaning option.