samsung notes are not working in m31

[suryavangalapudi]

After new update in samsung m31. I'm unable to use samsung notes plz help to sortout this issue

[AchyutRaj]

this problem is also occurring in my M21 after one ui 3 update

[parthksh]

Try to reinstall your app. But make sure that you take backup of all your previous notes.

[Harsh4268]

its working on my m31.

[Samsung_Support1]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned steps to resolve the issue:

* Check app cache: Clear cache memory of a particular application : Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support