Original topic:

samsung galaxy m 51 brown screen

(Topic created on: 09-14-2024 04:46 PM)
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Aakash_yadav
Active Level 1
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Galaxy M
why M51s screen get brown colour ofter last security update, 
5 Comments
Galaxy M
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goodthings
Expert Level 5
Galaxy M
Kindly reset all settings of your's device in general management settings then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy M
Your's most welcome to here.
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cs_member10
Expert Level 5
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we want to inform you that the software update is developed to enhance the performance or stability of the smartphone and it is fully tested in different stages. The issue could occur due to usage and various other factors, in case there is any kind of issue that occurs after the update then we are always helping our customers to resolve their issues. However, kindly perform the following steps to resolve your issue.

Kindly restart your device once: To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off.

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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FreakyMind
Beginner Level 2
Galaxy M
This screen and color problem in M51 is due to the last update only... Its not the hardware problem. After visiting the service center they just say that it has hardware issue...
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