Original topic:

restarting problem in M30s

(Topic created on: 08-16-2020 03:05 AM)
330 Views
anshul6519
Active Level 3
Options
Galaxy M
Hey guys! I am facing some serious restarting issue in my M30s. The device restarts multiple times a day which is really annoying.  the phone hangs for couple seconds and it restarts itself. Any suggestions guys? Should I flash stock via odin or wait for the next update?
auto restart is turned off
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12 Comments
veer
Expert Level 5
Galaxy M
Brother i suggest you go service center reinstall software may be this problem in Software than may be slove this problem
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Jayanth22
Active Level 7
Galaxy M
did this happen in the few months of buying or after any update , if it started happening after any update I think you can wait for next update to fix this bug
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JAARVIS
Active Level 1
Galaxy M
I think u ve to wait for sometime.
may be its a updates problem
one of my friend also got this issue but after next update
its fine!!
Ehsank
Expert Level 5
Galaxy M
go to safemode and check if no such problem face then problem with your 3rd party apps
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Anonymous
Not applicable
Galaxy M
Yes you can flash via odin if you know how to use it. It will solve any software glitches present in your mobile from previous updates.
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Anonymous
Not applicable
Galaxy M
If you never did it you can visit service center for reflashing software. But again M30s doesn't have knox security so you don't get any issues even if you brick device.
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newjoK3R
Active Level 1
Galaxy M
hi, was your problem solved? I am facing the same issue in my M30s.
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Samsung_Support5
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!


To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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anshul6519
Active Level 3
Galaxy M
So I did a reflash using odin and even after that the issue remains unsolved although the frequency has reduced to some extent.
now waiting for Samsung to push the update. 😑
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