Original topic:

problem while casting the screen...

(Topic created on: 07-21-2020 04:02 PM)
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chandra1617235
Active Level 4
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Galaxy M
why can't i control the mobile screen from the laptop while casting the mobile screen on the laptop...
Only the screen is casted but i cant controll the screen with my mouse track....
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5 Comments
karansingh005
★★
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Galaxy M
For controlling your device from Laptop, it will require you to have Samsung DeX on your device. Since, in casting the screen, just displays your screen to the laptop, nothing else. While Samsung DeX enables two way interaction between both of your devices.
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chandra1617235
Active Level 4
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Galaxy M
i know but in Redmi devices no any extra hardware is required...
two way interaction is done jut by casting....
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karansingh005
★★
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Galaxy M
DeX doesn't require external hardware, it is a smartphone feature.
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chandra1617235
Active Level 4
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Galaxy M
so how can i enable this dex feature in my phone
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cs_member9
Active Level 7
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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