Original topic:

post software upgrade problems

(Topic created on: 03-19-2021 01:56 PM)
579 Views
anilsop
Active Level 1
Options
Galaxy M
I  am not technically sound person. 
Recently software upgrade happened a week ago.
Serious bug, when I go to contacts to dial a number, earlier I had option to dial using SIM-1 and SiM-2.
I could use either of one to dial.
Now with software upgrade it is gone
9 Comments
saltaf
Active Level 10
Galaxy M
Clear cache from recovery mode always after any major updates or monthly updates.
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Ehsank
Expert Level 5
Galaxy M
now if you click on sim one option then it will show you sim 2 to select, separate option has been removed
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anilsop
Active Level 1
Galaxy M
yes Ehsank, but everytime need to change Sim1 or 2 in settings.
Ehsank
Expert Level 5
Galaxy M
no not in settings, you cqn choose directly from dialer
when you click on dialer it will ask to to choose sim
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anilsop
Active Level 1
Galaxy M
@Ehsank earlier it was there. now after upgrade it is gone

Screenshot_20210319-172711_Phone.jpg

Ehsank
Expert Level 5
Galaxy M
yes after update its removed so just click on dialer icon and lets see

Screenshot_20210319-173114_Samsung Members_82115.jpg

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anilsop
Active Level 1
Galaxy M
ohj yes on dialer, long press will give option to change sim1 - sim2
but when I go to saved names from.contact list... it is still a challenge to switch sim1 and sim2
Ehsank
Expert Level 5
Galaxy M
same in contact list too dear, actually separate option has removed as i said
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Samsung_Support1
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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