my phone suddenly freeze and automatically restart again again after update

[devenderyadav]

Plzz help sir resolve my problem soon 

[devenderyadav]

btao ap ko pta h to

[Balajianbu]

my mobile too automatically restarting

[devenderyadav]

koi solution h to btao

[freakinviNod24]

solution mila kya

[Samsung_Support1]

Dear Samsung Member,

Greetings from Samsung Customer Support!

To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[devenderyadav]

not solved my problem

[MatthewI632]

Try the steps below:

- Wipe cache partition

- Enter safe mode (see if device freezes and/or restarts)

- Send a feedback (Error reports) with device log on Samsung Members

- Perform a factory reset (backup your data, because it will reset all of your apps and data)

If problem still persists, visit a Samsung Service Center. Hopefully that will resolve your issue.