Original topic:

Mobile Automatic Restart And OTT Platform is not working properly.

(Topic created on: 12-22-2022 09:40 PM)
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vinaykushwaha
Active Level 1
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Galaxy M
Mera phone Samsung galaxy M01 hai, Maine jabse apne phone me android 12 update kiya hai, tabse phone automatically restart ho jata hai, phone use karte karte suddenly restart ho jata hai. Auto restart option bhi off hai fir bhi.
Ott Platform bhi jaise Hotstar, Zee5 etc, ye sab applications bhi thik se work nahi kar rahi hai, video chalate hi screen blinking hone lagti hai or phone automatic restart ho jata hai. phone ko restart bhi karke dekh liya lekin fir bhi kuch nahi hua.

Please ise solve kijiye.
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2 Comments
cs_member8
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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sagar_c_34
Beginner Level 2
Galaxy M
Its regarding to mobile camera
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