Original topic:

my phone m51

(Topic created on: 10-30-2020 01:18 PM)
83 Views
mohdfaizan32
Beginner Level 2
Options
Galaxy M
Sir I requested my phone m51 over heating when camera open
2 Comments
Av1989
Beginner Level 2
Galaxy M
m51 overheated

when playing cod then getting 43 or 44 temperature and in normal use getting 39 temperature, why?
0 Likes
cs-member13
Expert Level 4
Galaxy M

Dear Samsung Member,


Greetings from Samsung Customer Support!

 

To resolve "Overheating" issue please follow the below given step:

>>Close background running apps.

Follow the link for more details: https://www.samsung.com/in/support/mobile-devices/why-the-heating-issue-occurs-in-mobile-device/

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes