Original topic:

my camera quality is very poor in m30s

(Topic created on: 03-19-2020 01:30 AM)
796 Views
Loveua
Beginner Level 2
Options
Galaxy M
How to improve my camera quality 

6 Comments
Prano
Active Level 7
Galaxy M
There is nothing you can do about it, you will have to accept what it is.
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Loveua
Beginner Level 2
Galaxy M
in same model camera is different from my phone
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singhuncle
Active Level 4
Galaxy M
ok its some software issue , you can wait for next update.
same thing happen with my galaxy a51 but i accepted what it is. i use some manual modes and some edits for my photo.
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cs_member10
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

 

Greetings From Samsung Customer Support!

 

Be assured, to resolve camera issue kindly follow given steps:

1. Clear application data:-tap settings>apps>camera>storage>clear data.
2. Remove third party application:- Tap Settings>Apps> Select the third-party application from Apps>Uninstall.

 

If the issue still persist kindly send us the error log file with in 15 minutes of issue occurrence through error report section from Samsung Member Application :- Samsung Member Application > click on get help > send feedback > error report.

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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CS_member7
Active Level 6
Galaxy M

Dear Samsung member,

 

Greetings from Samsung Customer Support!

 

Be assure below given steps will imporove the picture quality:-

1) Poor Camera Image Quality:- Check physical condition of your camera lens.
2) Please check there is no laminated or tempered glass pasted on camera.
3) Camera > Settings > Reset settings> Reset.
4) Check device in safe mode:- Power off the device > Press and hold the Power key for one or two s
seconds to turn on the device > When the logo appears, press and hold the Volume down key. (To exit
safe mode Restart the device)
5) Update software:- Software update > Download and install > Download > Install now.

 

After following the above steps, If issue still persist please do send the log file, so that we can provide you the better assistance.(Note:-You are requested to send it within 15 minutes of problem occur).

 

Thanks for writting Samsung.

 

Warm Regards,
Samsung Customer Support

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Samsung_BE16qyc
Beginner Level 2
Galaxy M

How to improve my camera quality?

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