m30s front camera issue

[Prathmeshw]

What I have written and complained

Respected Samsung executives.

I have an expectation since a long time When will the Samsung m30s front camera get improved? Since a very long timelam asking this question raising this issue.

Recently I made a video also in video test regarding the issue but no response. M30s camera

lack details in low light which restricts me to capture sharp

videos When will the issue get fixed Please improve front camera quality a little bit with ota update."

The photos taken from front camera has low accuracy and details. The second major problem is washed out colours with white balance issue.

[Ehsank]

here no Samsung official will reply you

You can send feedback to Samsung by using get help section
GetHelp>>SendFeedback>>ErrorReport/AskQuestion>choose appropriate section

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please be assured and perform following methods to resolve the Camera quality issue:

1. Please clear data or cache of Camera Application(Tap Settings>Apps>Camera>Storage>Clear Cache/data)

2. Check device in safe mode - Using Safe Mode on a Samsung phone allows you to force the device to run the essential operating system, and disable most 3rd party applications.
To enter in safe mode: Press and hold the Power key, when Power off icon appears>Press and hold the power off icon.
To Exit safe mode: Restart the device.

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support