Original topic:

m30 s memory problem

(Topic created on: 11-12-2019 11:29 AM)
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nikkuddn
Active Level 2
Options
Galaxy M
I copied all items from old memory card to new one and then inserted in my phone.1- But my all old photos are not there.but are in google photos 2-Whenever take shot, it shows no photo but A question mark in gallery? but that photo is available in google photos. What the hell is this I copied every single item from old memory card but what is this happening???
5 Comments
AMPK
Expert Level 3
Galaxy M
Try with some other file manager
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nikkuddn
Active Level 2
Galaxy M
i tried but not working
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nikkuddn
Active Level 2
Galaxy M
someone please help .
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nikkuddn
Active Level 2
Galaxy M
it is very disgusting.i am taking photos but unable to see in gallery.
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Samsung_Support3
Moderator
Moderator
Options
Galaxy M

Hi there,

 

Please perform the following steps:

>Reset settings (Settings>>general management >>reset>>reset settings).

> Settings >>Apps>Tap on 3 dots>>show system apps >>Gallery >>storage >>clear cache.

> If problem does not get resolved, run the device in Safe mode.

For further assistance, register your concern in Samsung members application (Open Samsung members app >> click on “+“icon > send feedback >> error report / ask question).

  

Regards,

Team Samsung Members

 

 

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