Original topic:

m21

(Topic created on: 10-21-2020 12:34 PM)
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Rajveer1882004
Active Level 3
Options
Galaxy M
Sir when there will be another update after September 2020 update as after updating my phone starts heating very much while charging and while using camera. Plzzz
6 Comments
Ehsank
Expert Level 5
Galaxy M
if after update can do 2 things and lets see

A. Wipe Cache Partition.
Steps to perform.
1) Turn off the device.
2) Press and hold the Volume Up key and the spower button.
3) When the Android logo displays, release all keys.
4) Press the Volume down key to navigate and select "Wipe cache partition".
5) Press Power key to select. When the wipe cache partition is complete, Select Reboot System.
6) Press the Power key to restart the device.

B. Reset App Preferences.
Settings >Apps> Tap on Top Right 3Dots and select Reset App preferences.

if after doing these still problem persists then wait for next update which is after 3 months or if possible do visit service centre
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Galaxy M
thankyou very much for help
Anikroyale
Expert Level 5
Galaxy M
Technically the next update should be in December. (I said should be, it might come earlier, or even might be late).
Galaxy M
thankyou
Rutwik07
Active Level 6
Galaxy M
A. Wipe Cache Partition.
Steps to perform.
1) Turn off the device.
2) Press and hold the Volume Up key and the spower button.
3) When the Android logo displays, release all keys.
4) Press the Volume down key to navigate and select "Wipe cache partition".
5) Press Power key to select. When the wipe cache partition is complete, Select Reboot System.
6) Press the Power key to restart the device.

B. Reset App Preferences.
Settings >Apps> Tap on Top Right 3Dots and select Reset App preferences.
Samsung_Support3
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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